Luxury Leasing Specialist (Covington)
The Leasing Consultant position is responsible for all leasing activities including but not limited to: touring apartments with clients, lease and or pre-lease apartments, complete lease/renewal paperwork, explain lease and all paperwork to the client, operating property software systems, walk apartments and community and assist with resident relations. This position requires an individual who is sales and service driven, assertive with a professional image as well as having good organizational and communicational skills. The ability to close the sale is a must.
•OneSite Experience Preferred
•Must have ability to work weekends. Leasing experience within a luxury community is a preferred. Working knowledge of Word, Excel as well as Internet Explorer.
•Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
•Inspects models and "market ready" vacancies daily to ensure cleanliness.
•Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfer calls to assistant manager or manager when appropriate.
•Responds to all internet leads from prospective renters within a timely manner. See Internet Traffic Policy for schedule.
•Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits.
•Assist in the review and revision of all advertising vectors: print and internet sources.
•Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.
•Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Type's miscellaneous resident communication as needed.
•Completes all lease paperwork including related addenda and accepts rents and deposits.
•Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up.
•Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
•Inventories office supplies on periodic basis. Reports needs to manager.
•Organizes and files appropriate reports, leases and paperwork.
•Attends company meetings when requested.
•Assists manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
•Performs any additional duties assigned by manager or supervisor.